What We Collect And Why It Matters
When you open an account with us, we ask for the basics — a mobile number, an email address, and the payment details tied to whichever wallet you use to fund your account. If you deposit through bKash, Nagad or Rocket, we record the transaction reference
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and confirmation your wallet provider sends back, not your wallet PIN or password. That reference is what lets our support desk trace a payment if a Rocket transfer or Nagad transfer takes longer than expected to reflect on your account wallet. We also log basic session
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data — device type, approximate login time, and which pages you visit inside the lobby — mainly to spot unusual account access and keep fraud attempts out. None of this data is sold to outside advertisers. We share information only where a payment partner needs it
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to confirm a transaction, or where local law in your region requires disclosure to a competent authority. Because access to online gaming products depends on your local law and eligible regions, some data-handling obligations may differ depending on where you're connecting from — we apply the
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stricter standard where rules are unclear. You can ask us at any point what data we hold against your account, and request a correction if a mobile number or wallet reference is recorded wrong. We keep transaction records for as long as needed to resolve disputes
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and meet our own audit trail, then they age out of active systems. This policy sits alongside our terms and covers data handling only — it isn't a statement about eligibility, taxes or regional licensing.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.